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Frequently Asked Questions
We understand that this may be a new process that you want clarifications on prior to booking. Feel free to call with any additional questions.
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How much does this cost?Traveling Notary Services - the cost is $100 for travel + $10 per notarization, see the services page for optional add ons. ​ Online Notary Services - the cost is $90 for the document prep and notary consult + $10 per additional notarization. ​ We are professional, experienced, and reliable and find our prices align with expectations of those who want to ensure their notarization is done correctly and effeciently every time.
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What is required for an online notarization?Valid, US government issued ID (Driver's License, ID Card, or Passport). This will be verified by a 3rd party automatic system. Must be a US born citizen with a SSN. Digital copy of documents (PDF), needs to be sent prior to appointment time. We will email you instructions. Computer or Smartphone must contain audio and video capabilities Strong internet connection Location ability required for additional security measure
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Can multiple people sign online?Yes, you can have two signers but they have to be in the same location on the same computer.
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What is needed for an in person signing?Valid, government issued ID for the signer and the signer has to be of sound mind. The notary is able to to ask clarifying questions to confirm the signer realizes what they are signing.
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What if my ID is expired?We cannot acknowledge the signature using an expired ID or passport. You will have to renew prior to setting the appointment. Please be sure to check ahead of time if you are unsure.
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Do you visit hospitals, assisted living facilities, or nursing homes?Yes, all the time! We understand the sensitivity of our customer's situations, and will always use the highest level of professionalism when signing. Remember to check the expiration date of the signer's ID.
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What is your cancellation policy?Please cancel at least 2 hours before your appointment. For mobile notary appointments, travel fees are required to be paid for every appointment and are non refundable.
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How long will this take?We allot 30 minutes for each appointment, if you think you will need more time than this, please let us know and we can accomodate.
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